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Terms & Conditions

Terms & Conditions

 

Welcome to www.getscreenedwithcompass.com (the “Site”). By accessing or using our Site, you agree to these Terms and Conditions (“Terms”). If you do not agree, please refrain from using the Site.

 

Binding Arbitration

 

These terms and conditions outline the procedures for resolving disputes between you and Compass Drug Screening of West Michigan. Any claims must be resolved through binding, confidential, and final arbitration on an individual basis. This means you cannot bring claims as part of a group, class, or representative action. Please refer to Section 19 for detailed information on arbitration.

 

Cautions

 

Various factors can affect the accuracy of the service and its test results, including sample contamination. By using the service, you acknowledge that Compass Drug Screening of West Michigan is not responsible for errors caused by improper sample collection. We do not guarantee that the service will be error-free, accurate, or reliable.

 

Medical Advice Disclaimer

 

The Site does not offer medical advice or guarantees regarding health or safety. If you believe you are experiencing a medical emergency, contact a doctor, 911, or local emergency services immediately. The content provided is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

 

Terms of Sale

 

  • By ordering the service through the Site, you agree to these Terms.
  • All sales are subject to these Terms and may be modified at the company’s discretion.
  • You are responsible for assessing the suitability of the offered services for your needs.
  • The features and specifications of services described on the Site are subject to change without notice.
  • These Terms do not affect your statutory rights as a consumer.

 

Prices, Payment, and Delivery

 

  • Service charges are outlined on the Site or as quoted in writing.
  • Prices may be adjusted due to increased labor or material costs.
  • Full payment must be received before test results are issued.
  • Payment processing will be handled by a third-party provider.
  • Transaction taxes applicable to your purchase are your responsibility.

 

Cancellation, Termination, and Refunds

 

  • You may cancel an order within three business days unless a kit has been dispatched or testing has started.
  • Refunds will be processed within 30 days of the cancellation notice.
  • If kits are damaged, the company may replace them or provide a refund.
  • The company reserves the right to cancel any order at its discretion.

 

Your Responsibilities

 

  • You agree to provide accurate biological samples following the instructions provided.
  • You confirm that any samples provided are legally obtained.
  • You must be of legal age to enter a binding contract.
  • You acknowledge that service results may be unexpected or emotionally impactful.

 

Privacy and Disclosure

 

We handle personally identifiable information according to our Privacy Policy, which should be reviewed before using the Site.

 

Restrictions

 

You are prohibited from:

  • Attempting to breach the security of the Site.
  • Using the Site in a way that disrupts others’ use.
  • Using automated tools to access or monitor the Site.

 

Links to Other Websites

 

The Site may contain links to third-party websites. We are not responsible for their content, security, or accuracy.

 

Agreement to Arbitrate

 

By using the Site and services, you agree to resolve all disputes through confidential and binding arbitration.

 

General

 

These Terms constitute the entire agreement between you and Compass Drug Screening of West Michigan. Any notices should be sent via email to [email protected].